Tips for Creating and Measuring Contact Centre KPIs’
Efficiency, Quality, Cost. These key elements are fundamental to a well-functioning contact centre. But how can you ensure your agents…
What is DHCP (Dynamic Host Configuration Protocol)?
DHCP Definition The DHCP (Dynamic Host Configuration Protocol) is an extension of the Bootstrap Protocol (BOOTP) developed in 1985 to…
How Blockchain Technology Fuel the Ecommerce Industry
Ever since the evolution of digital transformation, the tables of e-commerce applications and wordpress website development have undergone a huge…
Consider A Data Protection Officer As A Service in Business
Data Protection Officer A Data Protection Officer (DPO) is an expert individual or service provider that is responsible for risk…
How to Track Your Friends Using Google Maps?
It appears to be difficult to envision now, yet in the relatively recent past. You couldn’t just connect with somebody…
What is Ethereum? – Definition, Functions, And More
Definition Ethereum Ethereum is a digital platform that adopts blockchain technology established by bitcoin and expands its use to a…
CompTIA A+ Certification: Is It Worth Earning
If you are an IT professional working with specific technology, but want to gain new skills or aiming to launch…
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Xbox Game Console: High Performance and Design [2025]
Introduction Xbox Game Console – You know that the Xbox console is able to completely replace the computer in the…
What is Okta? – Definition, Features, Okta Adaptive MFA
Okta Definition Okta is a cloud application security, which is a world-class Identity Management service compatible with local and mobile…
Google employees Reveal the Hidden Costs of Speaking Out
About Google Google began in 1998 as a research project by Larry Page and Sergey Brin, two PhD students at…
Why Local SEO Is Critical for Businesses in Los Angeles
Why Local SEO Is Critical for Businesses in Los Angeles Running a business in Los Angeles means competing in one…
What is WAIS test? – Definition, History, Criticism, And More
Definition WAIS test The WAIS is a test built to assess global intelligence, understood as the concept of IQ, of…